Backed by
Your
Your
All-in-One
All-in-One
All-in-One
Solution
Solution for
Solution
for Employee Support
Employee Support
for Employee Support
Save time and money with one platform for internal support, automation, and around-the-clock assistance
Save time and money with one platform for internal support, automation, and around-the-clock assistance
Knowledge Management ›
Access Requests ›
Department Routing ›
Ticket & Task Management ›
Knowledge Management ›
Access Requests ›
Department Routing ›
Ticket & Task Management ›
Knowledge Management ›
Access Requests ›
Department Routing ›
Ticket & Task Management ›
Knowledge Management ›
Knowledge Management ›
Trusted by
Trusted by
Trusted by
IT and HR
IT and HR
IT and HR
Success metrics
Metrics
Metrics
you
can measure
you can measure
you can measure
10x
10x
your teams impact
60%+
60%+
of your tickets deflected
90%+
90%+
customer CSAT
Reduce costs with a single employee support funnel
Reduce costs with a single support funnel
Reduce costs with a single employee support funnel
powered
powered
powered
by ChatOps
by ChatOps
by ChatOps
Minimize Tickets and Maximize Efficiency
Track every issue directly in Slack for faster escalations and easier audits
Simplify IAM and Strengthen Security
Manage access, automate approvals, and enforce time limits effortlessly
Transform Slack into a help desk for every department
Route requests, collaborate on triage, and customize the experience—all within Slack
Solutions
Solutions
Solutions
Bring your company’s support ops together in Slack, supercharged with AI
Bring your company’s support ops together in Slack, supercharged with AI
Unified
help desk
Boost efficiency with a single, unified support funnel in Slack, providing a seamless experience across all departments. Eliminate friction by offering one centralized hub for employee support.
Boost efficiency with a
single support funnel in SlackSave time for every
departmentImprove satisfaction
with quick responsesSupport IT, HR,
Engineering, SecurityLearn More
IGA/IAM
automation
Accelerate advanced software provisioning workflows to give employees instant access to what they need.
Improve security with
Time based accessSave time with
Dynamic ApprovalsSimplify permissions with
RBAC access managementSave license costs with
User Access ReviewsLearn More
IT
co-pilot
Let Risotto answer employee's most common questions. Leveraging learnings from past tickets, your knowledge base, & Slack history.
Automate tier 1 tasks to
get "time back"Deliver 24/7 support to ensure
continuous serviceBoost user satisfaction with
fast, efficient supportMultiply team productivity
by 10x with automated
workflowsLearn More
Unified
helpdesk
Boost efficiency with a
single support funnel in Slack
Save time for every
department
Improve satisfaction
with quick responses
Support IT, HR,
Engineering, Security
Boost efficiency with a single, unified support funnel in Slack, providing a seamless experience across all departments. Eliminate friction by offering one centralized hub for employee support.
Learn More
IGA/IAM
automation
Accelerate advanced software provisioning workflows to give employees instant access to what they need.
Improve security with
Time based access
Save time with
Dynamic Approvals
Simplify permissions with
RBAC access management
Save license costs with
User Access Reviews
Learn More
IT
co-pilot
Let Risotto answer employee's most common questions. Leveraging learnings from past tickets, your knowledge base, & Slack history.
Automate tier 1 tasks to
get "time back"
Deliver 24/7 support to ensure
continuous service
Boost user satisfaction with
fast, efficient support
Multiply team productivity
by 10x with automated
workflows
Learn More
automating
Save time
Save time
Save time
with automations
automating
in Slack
in Slack
in Slack
Automated ticket deflection
Automated ticket deflection
Increase efficiency by deflecting up to 60% of tier 1 tickets with Risotto, which learns from your knowledge base and chat interactions
Provide 24/7 support to ensure users always get the help they need
Restore focus time by automatically resolving common issues
Restore focus time by automatically resolving common issues
Restore focus time by automatically resolving common issues
Improve resolution time with automatic escalations to the right team
Improve resolution time with automatic escalations to the right team
Improve resolution time with automatic escalations to the right team
Learn More
Ticket management in Slack
Ticket management
in Slack
Scale your help desk seamlessly by managing tickets where your users are—directly in Slack
Advanced IAM
Advanced IAM
Speed up and secure access management with automated approvals, time-based access, and user access reviews
Recognition
Recognition
Recognition
&
&
&
certification
certification
certification
Backed by leading investors, certified for security, and committed to the IT community.
Backed by leading investors, certified for security, and committed to the IT community.
Backed by leading investors, certified for security, and committed to the IT community.
Frequently asked questions
Frequently asked
questions
How do you ensure software access is granted accurately and securely?
We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.
How do you ensure software access is granted accurately and securely?
We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.
How do you ensure software access is granted accurately and securely?
We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.
How does Risotto improve security?
How does Risotto improve security?
How does Risotto improve security?
What tools does Risotto integrate with?
What tools does Risotto integrate with?
What tools does Risotto integrate with?
Where can I try Risotto?
Where can I try Risotto?
Where can I try Risotto?
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT